Website Policies

1. Terms & Conditions

Terms & Conditions Last Updated: 08-08-25
Welcome to Designs from Diva! These Terms and Conditions govern your use of our website and the purchase of products from our store.

You must be at least 18 years old to make a purchase. You agree not to misuse our website, including attempts to hack, spam, or disrupt service.

We strive for accuracy in product listings, including descriptions and prices. However, we do not warrant that the information is error-free.

All prices are in USD. We accept major credit/debit cards and digital wallets via secure checkout. Prices do not include applicable sales tax or shipping, which will be added at checkout.

We currently ship within the U.S. only. Orders are processed within 2–4 business days. Delivery may take 5–10 business days depending on location.

Please refer to our Return Policy for full details.

All content, including images and text, belongs to Designs from Diva. You may not reproduce or distribute it without permission.

We are not liable for damages arising from the use of this website or purchase of our products beyond the cost of the product purchased.

We may update these Terms at any time. Continued use of the site constitutes acceptance of the revised terms.

Questions? Email us at: diva_styles@myyahoo.com

2. Return & Shipping Policy

Return & Refund Policy Last Updated: 08-08-25
Returns are accepted within 7 days of delivery. Items must be unused, in original packaging, and in resaleable condition. Final sale items, custom designs, and earrings (for hygiene reasons) are non-returnable.

Once your return is received and inspected, we’ll notify you of approval. Refunds are issued to the original payment method within 5–7 business days. Shipping fees are non-refundable.

If your item arrives damaged or incorrect, please contact us within 3 days of delivery with photos.

We do not offer exchanges at this time.

We currently ship to all 50 U.S. states. Orders ship within 2–4 business days. Delivery via USPS/UPS may take 5–10 business days. Tracking info will be emailed after shipping.

3. Privacy Policy

Privacy Policy Effective Date: 08-08-25
Designs from Diva (“we,” “our,” or “us”) is committed to protecting your privacy.

We may collect: name, email, phone number, billing/shipping address, IP address, and browser info.

We use this information to fulfill orders, provide service, send updates, and improve our website.

We do not sell your personal data. We only share with necessary services (payment processors, shipping carriers, etc.).

Cookies are used for cart functions and analytics. You can disable cookies in your browser.

If you are a California resident, under the California Consumer Privacy Act (CCPA), you have the right to know, access, or delete your data. To make a request, email us.

We are not responsible for external websites linked on our site.

We take precautions to secure your data but cannot guarantee 100% security.

We may update this policy. Updates will be posted here.

Contact
Email: diva_styles@myyahoo.com
Address: 1549 Chaumont Dr, San Jose, CA, 95118